Updated January 29, 2025
Matchworthy is strongly committed to your right to privacy. This section covers Matchworthy’s privacy policy.
It explains how Matchworthy handles personally identifiable information that it collects when you are on our website or App. Please read this privacy policy carefully. All information covered by Matchworthy’s privacy policy will continue to be protected under Matchworthy’s privacy policy irrespective of any change in your membership status in the future. By using the Matchworthy Website or App, you accept all practices described in this privacy policy.
In this Privacy Policy, your “Personal Data” means information or pieces of information that could allow you to be identified. We process your personal data to enable us to carry out our contractual commitments towards you. We use this information for following purpose to:
Sometimes we need your consent to process Personal Data, such as for sending you newsletters and promotions. Before you can become a user we also ask for your explicit consent so that we can place tracking cookies to help us:
You have the right to withdraw your consent at any time for processing your location, however, this will not affect any of the prior processing of your Personal Data.
You will be asked to register before you can use Matchworthy. In the process, you will be asked for your name, mobile number, email ID, gender and date of birth, etc. After registering, we ask you to fill a profile form. In this respect, you are invited to provide us with your name, your picture, answer several personal questions related to your height, weight, marital status, relationship preference, education, profession, and occupation, and share your social media links, etc. Next, we ask you to undertake certain mandatory psychometric tests. The test results help us identify your potential matches. Matchworthy would use the information to suggest compatible matches.
Please note that we will need to retain your email address and phone number for communication purposes and payment related records.
Furthermore, we will process your IP address, login information, customer service history, time zone settings, device ID, browser language and – if you have given us explicit permission – your geolocation.
We will only share parts of your personal data which is necessary to assess and match you to another user who could be interesting for you – which will be clarified below.
We will only disclose your Personal Data to third parties if there is a legal obligation to do so by a statutory authority from the appropriate jurisdiction. We do not sell your Personal Data to third parties.
Your Account data: Your mobile number will be your identity on our platform. Information tendered will be visible only to you, barring data that Matchworthy believes is necessary to suggest compatible matches.
Your login information: We will process and store your login information to verify your identity to access Your Account.
Your email address: We do not share your email address with third parties.
Your email address will be used for the following: inform you of your membership status, notify you other relevant activity regarding Your Account, engage you with the application through newsletters, and for troubleshooting.
Notifications from Matchworthy: By registering you give us permission to send you notifications via WhastApp, SMS, and email. If you wish to not receive them, you can uncheck the relevant box, or mail us at [email protected].
Your geolocation: We will share your current location to make it insightful for our users who may live or work nearby. We will never share your zip code with other users of Matchworthee. You can choose to share your geolocation, which is necessary to see which other users of Matchworthee are nearby at any given moment. Your geolocation will only be used to suggest approximate location of suggests matches.
Your date of birth: Your date of birth is used to calculate your age, which will be visible on Your Account.
Your height and weight: Your height and weight are used to suggest compatible matches. The data might be visible on Your Account
Photos you upload: While creating Your Account, it is necessary to upload pictures of yourself and to select a display picture for Your Account. We may use an external face recognition tool and other techniques to assign you attractiveness score. This selection may be based on features like image quality, composition and authenticity. Images uploaded by you might be modified by us to make them more presentable on the platform. New pictures uploaded by you will be reviewed before they appear on Your Account. The pictures that you upload will be displayed to other users. Your Account, including pictures might be displayed at the time of suggesting you as a match.
Your chat messages and other written content: Your chat messages, if used, shall be strictly confidential and is only processed in order to give you access to your chat-history. Please note that we do use filter software and techniques that notifies us of chat messages with inappropriate content (e.g., derogatory or aggressive language, or unlawful use of our platform for advertisements or link-building.) After such notification we reserve the right to erase the offensive content.
Your audio/video/virtual date recording. The virtual date will be recorded, and recording preserved in our database for s period of 1 month. The recording will be password protected. It will be accessible to Matchworthy only upon your approval. The recording would be accessed by Matchworthy only at your behest in case you report any abuse you may have experienced during a virtual date. Matchworthy would take appropriate action against the abusive user, which may include expulsion.
Your customer service history: If you contact our customer service team, we keep a record of your correspondence with us, in order to optimize our service for you.
Non-personal data: We may also process non-personal data whenever you use our website or app. This data may include your browser type and version, the type of your computer or mobile device and technical information about your means to connect to our Websites (such as your operating system and platform and the utilized internet service providers).
Push notifications from Matchworthy: If you have given us explicit permission, we will send you push notifications via our App to inform you about your membership status and to notify you of new messages you have received and other activity with regard to Your Account. We may also send you push notifications with suggestions of people you might like and other promotional material.
If you refer anyone to Matchworthy, you will send an email message, WhatsApp message, SMS, Messenger message to the contact details you submitted to us. We won’t share these details with anyone else. By choosing to refer anyone to join Matchworthy you confirm that those you refer are happy to receive the invitation. You also hereby agree to indemnify and hold Matchworthy harmless from all claims arising out of your messages to any person through Matchworthy. You must and will not use our invite friends feature to send spam.
We try our best to ensure that your Personal Data is protected and secure from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data is accessible only through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. Unfortunately, the transmission of information via the internet is not always completely secure. Although we take all reasonable measures, we cannot guarantee the security of the data you transmit to our website or App; any transmission is at your own risk.
Your Personal Data is retained no longer than strictly necessary or as long as allowed by law, whichever is shorter. In the event that you have not logged in to your profile for 3 months, your Personal Data may be erased from our records within 7 days. Of course, you can always contact our support team through your registered email address with a request to delete your data from our records.
Your personal data may be hosted by our storage partners in servers located in countries other than your country of residence.
You can also view, edit or delete your Personal Data by logging in to your Matchworthy account. To protect loss of data due to natural disasters and other such unforeseeable circumstances, we store your details as encrypted backup for a safety retention as legally required During this period, account information will be retained although the account will of course not be visible on Matchworthy anymore.
When you delete your account, your personal data is deleted after this retention window. We only retain your email address and phone number in order to be able to contact you with regard to payment matters. For internal use, we may store generic, non-personal data regarding your activity as a user (number of people invited, number of logins, term of your subscription, payment method, etc.).
Matchworthy shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be over 21 years of age, the parents of the minor in question should inform Matchworthy of this by sending an e-mail to [email protected], requesting the data to be deleted. Matchworthy commits to deleting all data on the minor in question as soon as possible.
When registering, the Member expressly consents to his/her data being transmitted to Matchworthy service providers and subcontractors outside of the Member’s country of residence, to let Matchworthy run statistical studies, support users, and if need be, host data processed by the Application.
Matchworthy guarantees that the transfers are made under conditions ensuring the confidentiality and security of the data and providing an adequate level of protection in compliance with regulations.
Matchworthy, the accompanying website, and the app are owned by Vaisertech Advance Pvt Ltd, 90B, Delhi-Jaipur Expressway, Sector 18, Gurgaon – 122008.
We reserve the right, at our discretion, to make changes to the terms of use and privacy policy at any time. The most updated version is always available on our App and Website. Please check the terms of use and privacy policy periodically for changes as all modifications are effective upon publication. Continued use of the Matchworthy app and website after revision indicates the user’s acceptance of the terms of use and privacy policy.
In case you come across suspicious activity, immediately notify us at [email protected].
